Privacy Policy

This website is brought to you by Simply Vets, a trading name of Simply Locums Ltd. We take the privacy of our website users very seriously. We ask that you read this privacy policy (Policy) carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1998, we are the 'data controller' (ie the company who is responsible for, and controls the processing of, your personal data).

Privacy Policy

Personal data we may collect about you

If you are a practice, we will obtain data about your business (such as it’s name, address, contact details, discipline, amount of staff employed and the number of positions available) whenever you complete an online form.

If you are an individual, we will obtain personal data about you (such as your name, address, contact details, qualifications and details of your veterinary experience) whenever you complete an online form.

For example, we will obtain your personal data when you register to use this website, send us feedback, post material or contact us for any reason.

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. For further information on our use of cookies, please see our cookie policy below.

Occasionally we may receive information about you from other sources which we will add to the information we already hold about you in order to help us improve and personalise our service provided to you and to ensure that all advertisements posted on our website are accurate.

How we use your personal data

We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data was obtained.

These purposes include:

  • to help us identify you and any accounts you hold with us;

  • administration;

  • research, statistical analysis and behavioural analysis;

  • customer profiling and analysing your purchasing preferences;

  • marketing—see 'Marketing and opting out', below;

  • fraud prevention and detection;

  • billing and order fulfilment;

  • customising this website and its content to your particular preferences;

  • to notify you of any changes to this website or to our services that may affect you;

  • security vetting;

  • improving our services; and

  • using cookies.

Marketing and opting out

If you have given permission, we may share your personal data with organisations (“our customers”) and we or they may contact you (unless you have asked us or them not to do so) by email or telephone about any services or any other potential short term employment that may be of interest to you. If you prefer not to receive any further direct marketing communications from us or these organisations, you can opt out at any time. See 'Your rights', below for further information.

Disclosure of your personal data

We may disclose your personal data to:

  • other companies within our group;

  • our agents and service providers;

  • law enforcement agencies in connection with any investigation to help prevent unlawful activity; and

  • our customers in accordance with the 'Marketing and opting out' section above.

Keeping your data secure

We will use technical and organisational measures to safeguard your personal data, for example:

  • access to your account is controlled by a password and user name that are unique to you; and

  • we store your personal data on secure servers.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Monitoring

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.

Information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

  • give consent on his/her behalf to the processing of his/her personal data; and

  • receive on his/her behalf any data protection notices.

Your rights

You have the right, subject to the payment of a small fee (currently £10), to request access to personal data that we may process about you. If you wish to exercise this right, you should:

  • put your request in writing;

  • include proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill);

  • attach a cheque in the amount of £10 made payable to Simply Locums Ltd and

  • specify the personal data you want access to, including any account or reference numbers where applicable.

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:

  • put your request in writing;

  • provide us with enough information to identify you (eg account number, user name, registration details); and

  • specify the information that is incorrect and what it should be replaced with.

You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:

  • put your request in writing;

  • provide us with enough information to identify you (eg account number, user name, registration details); and

  • if your objection is not to direct marketing in general, but to direct marketing by a particular channel (eg email or telephone), please specify the channel you are objecting to.

Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to info@simplyvets.com or you can write to us at our registered offices at Simply Vets, Suite 16, Liverpool Science Park IC1, 131 Mount Pleasant, Liverpool, United Kingdom, L3 5TF or call us on 0151 541 1586.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

Cookie Policy

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, create your own profile and update and/or pay for your subscription for example.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, to highlight advertisements or posts that may be of interest to you based on your region).

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. We respect your right to choose whether or not to accept cookies. You have the right to refuse or disable cookies served through our products or website although, if you choose to do so, certain functionality may become unavailable to you. As the means by which you may do this may vary between browser to browser, we recommend that you visit your browser’s help menu for further information.

Except for essential cookies, all cookies will expire after a period of 3 years.